Lab Privacy Policy
Welcome to Lab Gym & Nutrition Facility Ltd, where your health and well-being are our top priority. We also prioritise your privacy, and we have created this Privacy Policy to explain how we collect, use, and protect your personal information. By using our services or accessing our website, you agree to the practices described in this policy. Please read it carefully and feel free to contact us with any questions or concerns via info@lab-gym.co.uk
Personal Information We Collect
When you set up a membership, fill in forms or communicate with us, you will give us some personal information, such as your name, address, e-mail address, phone number and health information. We do not collect financial information and credit or debit card information. However, you will need to provide such information to our third-party payment provider Stripe when you use one of our services for which payment is required.
When you sign up for a membership, purchase products or participate in our services, we may collect the following information:
- Name
- Contact details (e.g., email address and phone number)
- Health and fitness information
- Usage of our facilities and services
We may also collect information about your device and usage of our website through cookies or similar technologies.
How We Use Your Information
We use the collected information for various purposes, including:
- Providing and managing your membership
- Processing transactions
- Communicating with you about our services, promotions, and events via email and SMS
- Complying with legal obligations
- Improving our products and services
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted partners and vendors to perform services on our behalf, such as payment processing or marketing. We will also share information if required by law or to protect our rights and the rights of others.
Your Choices
You have the right to access, update, or delete your personal information at any time. Please contact us to make these requests or to opt-out of marketing communications.
Security
We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and we encourage you to review this policy regularly.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@lab-gym.co.uk
Thank you for choosing Lab. We are committed to protecting your privacy and providing you with the best possible experience at our facilities.